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Privacy Policy

 

General Provisions

Trainersale.uk.com values personal information of members and complies with the provisions in the [Law regarding the Promotion of Information and Communication Network Use and Protection of Information]. trainersaleuktz.com notices here how the customer's personal information is being used according to [Personal Information Use (Handling) Policy] and what kind of action is being taken to protect personal information. Lotte.com sets procedures needed to amend [Personal Information Use (Handling) Policy] for continuous improvement of it.

 

List of Collected Personal Information

TRAINERSALE collects personal information as below to provide various and convernient internet service for our members.

1. General Members

1) Mandatory entry items

-Contents for identification of the users

① ID, Password

② Name, date of birth, sex, connecting information (CI), duplication information (DI), i-PIN (in case of verifying identity through i-PIN)

* Items on ② are collected through personal identification.
- Items for paying and shipping of ordered products: Payment information(Card number, account number), address, phone number, mobile phone number
- Items for notifying and informing of contract performance: E-mail address, whether or not to receive e-mail, whether or not to receive SMS, address to receive mail
- Items for utilization of service and inquiry: Date of birth, E-mail address, mobile phone number
- Information on legal representative for a child under 14 years of age: Legal representative's name, contact information, and e-mail address

2) Foreigner Members Mandatory entry items

- Items for identification of User: E-mail address, nationality, sex, date of birth, ID, password
- Items for notifying and informing of contract performance: E-mail address, whether or not to receive e-mail, mobile phone number, whether or not to receive SMS
Optional entry items
- Items for shipping of ordered products: Domestic address

3) Corporate Members Mandatory entry items

- Items for identification of User: Business registration number, name of corporation, name of representative, division in charge, personnel in charge, ID, password
- Items for shipping of products: Address, phone number
- Items for notifying and informing of contract performance: E-mail address, whether or not to receive e-mail, facsimile number
- Items for dealing with forgotten password quickly: Password-reminding question/answer

2. Simple (TRAINERSALE MEMBER) Registration Mandatory entry items

- Items for identification of User: Name, E-mail Address(ID), Contact Number, Password
- Items for paying and shipping of ordered products: Payment information(Card number, account number), address, phone number, mobile phone number
- Items for utilization of service and inquiry: Name, ID, E-mail address, mobile phone number

3. In the process of service use or business procedure, information below may be produced and collected.

- Service usage records, access log, cookie, access IP data, payment records, suspension records.
- Using of Mobile Service: International Mobile EquipementIdentity(IMEI etc), OS version, Terminal Equipment Name

4. Collection of non-member customer personal information

At Lotte.com, both members and non-members can purchase goods and service products. When a non-member orders products, Lotte.com requires information(Name, address, contact number, e-mail, information related payment and refund etc.) only needed for delivery, payment, checking order statement, and confirmation of purchase. When a non-member purchases a product from Lotte.com, the purchaser’s and receiver’s information are not used for any other purpose than payment and delivery. Lotte.com protects non-members’ personal information in the same way as it protects members’.

 

Method of Collecting Personal Information

TRAINERSALE collects personal infromation in way as follow :
- Home page, writing form, contact number, registration through facisimile, inquiry board, application of premium advertisment, request for shipping
- Provision from the partner companies
- Collection of information generated from log analysis program

 

Purpose of collecting and using personal information

TRAINERSALE collects personal information basically for effective use of various member services, and provides information about services through various methods (phone calls, notice, e-mail, etc.) on the basis of collected information for providing better service benefits. However, when a member expresses his/her intent of not wanting to receive such service benefit information, the member is excluded from the list of beneficiaries. Also, even when disadvantages occur to the member due to such exclusion, Lotte.com is not responsible for it.

TRAINERSALE, for quantitative and qualitative improvement of services provided to a user, may collect personal information of the user for identification thereof with the user's consent and then use it for personalized service, E-commerce, community service, contents, or mobile service, and may also use it in providing telemarketing service.

TRAINERSALE, to provide various contents free of charge, publishes advertisement. Statistical figure of types of members intended for advertisement is provided to the corporation or organization wanting to advertise for suitable and useful delivery of these advertisements. Otherwise, any kind of personal information that identifies individual is not provided.
TRAINERSALE tries to provide better services by researching users’ demographic distribution chart, interest, and behavior pattern on the basis of personal information acquired from log file of server or other surveys. This information is comprehensively collected and analyzed, and depending on its case, relevant information can be shared in the form of statistical data with clients or partner companies. Even in this case, an individual’s personal information is not exposed.

Details of purpose of collecting and using personal information:

1) Verification of his/her identity to use services, confirmation of users’ intent to join membership, and use of services with age limit.
2) Securing of channel of notice to customer, channel of communication for customer complaints, and accurate shipping addresses.
3) Provision of updated information on newly launched services or of personalized services, etc.
4) Payment for the use of paid information service.
5) Prevention of illegal or unauthorized use by ill-intentioned members.
6) Smooth provision of any other quality services (introduction of quality services such as insurance sales, affiliated service and provision of other information through telemarketing, SMS, and e-mail marketing service).